Terms and Conditions

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Limited Warranty The warranty obligations of Grand Dunes Entry Systems LLC . (“Grand Dunes Entry Systems LLC”) for this product are limited to the terms set forth below: What is Covered This limited warranty covers defects in materials and workmanship in this product. What is Not Covered This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Grand Dunes Entry Systems LLC to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. This limited warranty does not cover cartons, equipment enclosures, cables or accessories used in conjunction with this product. Without limiting any other exclusion herein, Grand Dunes Entry Systems LLC does not warrant that the product covered hereby, including, without limitation, the technology and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other product or technology with which the product may be used. How Long this Coverage Lasts The standard limited warranty for Grand Dunes Entry Systems LLC products is seven (2 years from the date of original purchase, with the following exceptions: 1. All Grand Dunes Entry Systems LLC hardware products are covered by a standard three (2) year warranty for the monitor and touchscreen hardware, a standard three (1) year warranty will apply.. 2. All Grand Dunes Entry Systems LLC Access Control boards, I/O Boards, and Elevator boards are warranted for (2) years. 3. All Grand Dunes Entry Systems LLC card readers will be warranted for (6) months.. Who is Covered Only the original purchaser of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchasers or owners of this product. What Grand Dunes Entry Systems LLC Will Do Grand Dunes Entry Systems LLC will, at its sole option, provide one of the following two remedies to whatever extent it shall deem necessary to satisfy a proper claim under this limited warranty: 1. Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and labor to complete the repair and restore this product to its proper operating condition. Grand Dunes Entry Systems LLC will also pay the shipping costs necessary to return this product once the repair is complete. 2. Replace this product with a direct replacement or with a similar product deemed by Grand Dunes Entry Systems LLC to perform substantially the same function as the original product. What Grand Dunes Entry Systems LLC Will Not Do Under This Limited Warranty If this product is returned to Grand Dunes Entry Systems LLC or the authorized dealer from which it was purchased or any other party authorized to repair Grand Dunes Entry Systems LLC products, this product must be insured during shipment, with the insurance and shipping charges prepaid by you. If this product is returned uninsured, you assume all risks of loss or damage during shipment. Grand Dunes Entry Systems LLC will not be responsible for any costs related to the removal or re-installation of this product from or into any installation. Grand Dunes Entry Systems LLC will not be responsible for any costs related to any setting up this product, any adjustment of user controls or any programming required for a specific installation of this product. July 10, 2019 2 

How to Obtain a Remedy Under This Limited Warranty To obtain a remedy under this limited warranty, you must contact either the authorized Grand Dunes Entry Systems LLC reseller from whom you purchased this product or the Grand Dunes Entry Systems LLC office nearest you. For a list of authorized Grand Dunes Entry Systems LLC resellers and/or Grand Dunes Entry Systems LLC authorized service providers, visit our web site at www.gdentry.com or contact the Grand Dunes Entry Systems LLC office nearest you. In order to pursue any remedy under this limited warranty, you must possess an original, dated receipt as proof of purchase from an authorized Grand Dunes Entry Systems LLC reseller. If this product is returned under this limited warranty, a return authorization number, obtained from Grand Dunes Entry Systems LLC, will be required (RMA number). You may also be directed to an authorized reseller or a person authorized by Grand Dunes Entry Systems LLC to repair the product. If it is decided that this product should be returned directly to Grand Dunes Entry Systems LLC, this product should be properly packed, preferably in the original carton, for shipping. Cartons not bearing a return authorization number will be refused. Limitation of Liability THE MAXIMUM LIABILITY OF Grand Dunes Entry Systems LLC UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, Grand Dunes Entry Systems LLC IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, IDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY. Some countries, districts or states do not allow the exclusion or limitation of relief, special, idental, consequential or indirect damages, or the limitation of liability to specified amounts, so the above limitations or exclusions may not apply to you. Exclusive Remedy TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, Grand Dunes Entry Systems LLC SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, LUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF Grand Dunes Entry Systems LLC CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS PRODUCT, LUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW. IF ANY PRODUCT TO WHICH THIS LIMITED WARRANTY APPLIES IS A “CONSUMER PRODUCT” UNDER THE MAGNUSON-MOSS WARRANTY ACT (15 U.S.C.A. §2301, ET SEQ.) OR OTHER APPLICABLE LAW, THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL NOT APPLY TO YOU, AND ALL IMPLIED WARRANTIES ON THIS PRODUCT, LUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR THE PARTICULAR PURPOSE, SHALL APPLY AS PROVIDED UNDER APPLICABLE LAW. Other Conditions This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state. This limited warranty is void if (i) the label bearing the serial number of this product has been removed or defaced, (ii) the product is not distributed by Grand Dunes Entry Systems LLC or (iii) this product is not purchased from an authorized Grand Dunes Entry Systems LLC reseller. If you are unsure whether a reseller is an authorized Grand Dunes Entry Systems LLC reseller, visit our web site at www.gdentry.com or contact a Grand Dunes Entry Systems LLC office from the list at the end of this document. Your rights under this limited warranty are not diminished if you do not complete and return the product registration form or complete and submit the online product registration form. Grand Dunes Entry Systems LLC thanks you for purchasing a Grand Dunes Entry Systems LLC product. We hope it will give you years of satisfaction.